Shipping policy

All orders are delivered direct to your door using third-party couriers. Deliveries typically take place between 08:30 and 18:30, Monday to Friday, and will require a signature.

Once your order has been picked and packaged, we ship using an overnight delivery service. In most cases this allows us to deliver on a day of your choosing, so you can arrange for someone to be in to accept the delivery. All goods signed for are received in good condition.

Delivery Charges

Delivery charges are calculated and displayed at checkout before you complete your order.

Missed Deliveries

If you are not available to accept delivery on the specified day, the courier may leave your goods in a secure location or with a neighbour. If no one is present to sign for and accept the delivery, an additional charge may apply for re-delivery, as we are recharged by our couriers. To arrange a specific delivery day, please state a day at checkout or call us on 01691 757 222.

Collection

Collection can be arranged from our Oswestry shop by calling 01691 757 222. We carry the majority of our products in stock; however, we recommend calling before travelling so we can ensure your order is picked and ready for collection.

Moto TrackTech, Unit 5, Radfords Field Industrial Estate, Maesbury Road, Oswestry, SY10 8RA.

Damaged or Missing Items

If your order arrives damaged, or an item is missing, please notify us as soon as possible by emailing sales@mototracktech.co.uk (marking your email "Damaged Goods") or by calling 01691 757 222. Please see our Returns & Refunds policy for full details.